ICICI Micro-Banking, India
Todd J. Markson and Mike Hokenson. University of Michigan Business Case Study, December 2003. Reproduced with permission. © University of Michigan Business School, 2003.

PRODEM FFP's Multilingual Smart ATMs for Microfinance, Bolivia Roberto Hernandez and Yerina Mugica. Digital Dividend Business Case Study, August 2003.

Lessons from the Field: ICTs in Microfinance
Digital Dividend Analysis, July 2003.
Microfinance Institutions (MFIs) play an important developmental role. Access to credit enables households to accumulate wealth and assets, which allow them to better cope with their economic and social vulnerabilities. Only a small number of the more than 7,000 MFIs worldwide can claim financial self-sufficiency. To combat this problem, some MFIs are utilizing new information and communication technologies (ICTs) to improve their operations in three main areas: expanding their customer base and extending their reach into unserved areas; establishing a secure identity for customers; and lowering transaction costs to improve efficiency.

PRODEM Case Study Interview
Interview with Yerina Mugica about the newly released Digital Dividend case study on PRODEM FFP.

Swayam Krishi Sangam (SKS) Handheld/Smart Card Project
Digital Dividend Project Spotlight Feature, August 2002.
In the developed world, handheld PCs seem to have become no more than fashionable organizers. What about digital "smart" cards? Just a way to tuck everything into your purse. But in Medak, one of the poorest regions in the Indian state of Andhra Pradesh, these hi-tech devices are being explored as a cost-saving alternative in microfinance—and may thus have a central role to play in raising living standards in the area. How can you help feed the poor with $300 handhelds? Hear Swayam Krishi Sangam (SKS) explain.