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Digital Dividend Digest vol. 26 July 17, 2003

CONTENTS

1. Lessons from the Field: ICTs in Handicrafts

2. Case Study Interview: Vodacom Community Services Phone Shops

3. New in the Digital Dividend Clearinghouse: Aid for Aid, The Innovation Hub, Ruralnaukri.com, and Central Asian Crafts Support Association

4. Digital Dividends Clearinghouse Categories Updated!

5. Special Opportunity: Gamos and Big World's Video for Development Competition

1. Lessons from the Field: ICTs and Handicrafts

In communities throughout the world, independent artisans create arts and crafts that reflect local culture, history, and tradition. Historically, these artisans have marketed their wares directly to local consumers, tourists and, through middlemen to export markets. Upscale handicraft boutiques, art galleries, and specialty import stores pay high prices for traditional arts and crafts, but to reach these markets, local artisans have had to work with middlemen who mark up the prices significantly, leaving local producers with a fraction of the profit. With the spread of the Internet and other information and communication technologies (ICT), however, these artisans are beginning to have access to tools that give them a competitive alternative. Read more...

2. Case Study Interview: Vodacom Community Services Phone Shops

Digital Dividends interviewed Jennifer Reck, a student at UNC's Kenan-Flagler Business School and one of the members of the research team writing the soon-to-be released Digital Dividends case study on Vodacom's Community Services in South Africa.

DD: What kinds of services does Vodacom Community Services provide?

Vodacom's goal is to provide all South Africans with access to mobile communications. For citizens with sufficient income, Vodacom sells individually-owned handsets and traditional mobile phone service plans. However, the company is also committed to promoting widespread affordability, accessibility, and usability of mobile communications services within disadvantaged areas of South Africa. As such, Vodacom Community Services provides pay-as-you-go telephone access to people in disadvantaged communities. Since the launch of Vodacom Community Services, many people have been able to make their first phone call ever.

DD: What is unique about the Vodacom Community Services model that allows them to serve bottom of the pyramid markets?

Vodacom's development of an entrepreneur-owned and operated phone shops business model has both provided affordable communication services to millions of South Africans and empowered thousands of previously disadvantaged individuals with lasting business skills and income generating opportunities. Vodacom works with communities and owners to solicit ongoing feedback to ensure that Community Services achieves its empowerment goals and continues to address the needs of the communities it serves. Read the full interview and see photos...

3. New in the Digital Dividend Clearinghouse: Aid for Aid, The Innovation Hub, Ruralnaukri.com, and the Central Asian Crafts Support Association

Twenty-nine new projects have been added to the Clearinghouse since our last edition of the Digest. Among the highlights are:

Aid for Aid uses satellite and Internet technologies to map disaster areas. Using satellite imagery, Geographical Information Systems (GIS), and Global Positioning Systems (GPS), Aid for Aid produces geographical maps that humanitarian agencies can use to efficiently appropriate resources during an unfolding crisis.

Ruralnaukri.com is a job placement portal in India aimed at helping skilled rural workers find employers looking for their skills. The service is free for job seekers.

The Innovation Hub in Pretoria, South Africa is being developed as one of the preeminent Science Parks in Africa. Through its incubation center activities, entrepreneurs from previously disadvantaged communities are given the tools they need to turn their ideas into viable business propositions.

Central Asian Crafts Support Association (CACSA) serves as an umbrella organization for its 26 members craft development centers and NGOs from Tajikistan, Uzbekistan, Turkmenistan, Kazakhstan, and Kyrgyzstan by providing communication links, marketing support, product development training, and other resources for artisan groups seeking to sell their crafts online.

4. Digital Dividends Clearinghouse Categories Updated!

To further the accessibility of project types, we have added four new activity categories to the Clearinghouse. Users can now search for projects that use ICTs to help facilitate microfinance, job training, handicrafts, and the empowerment of the disabled. Search the Clearinghouse for projects that have these and twenty-one other activity types.

5. Special Opportunity: Gamos and Big World's Video for Development Competition

Gamos and Big World are holding a competition in the field of video for development. Seeing digital video as an important and emerging technology for information and communication in the development field, they are offering three video cameras and accompanying technical training to the winners of the competition. Application requirements include a written script for a local content video project. Examples of successful proposal scripts might capture useful local information, document a local problem for advocacy work, or bring important health or livelihoods information to communities. For more information, see their Web site.

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